Authorised
sub-processors
Wonde works with carefully selected third parties to enhance the service, product and support you receive.
A sub-processor is a third party who has been engaged by Wonde who has, or potentially will, process personal data of customers in the provision of the Wonde service (s). Wonde engages different types of sub-processors to perform various functions as explained in the table below.
| Company | Further information | Used for | Storage location | Does the subprocessor have direct access? |
|---|---|---|---|---|
| Aircall | Website | Provision of VOIP phone services to support for use on inbound and outbound calls | EU Data Centres | No |
| Amazon Web Services | Website | Provision of cloud hosting and server management software. | EU (Dublin) Data Centres | No |
| Apple | Website | Provision of hardware, business administration software, mobile phone software, push notifications. | N/A – Provision of hardware only | No |
| Website | Provision of business administration software, email service provider, push notifications. Provision of digital meeting platform. | EU Data Centres | No | |
| LogMeIn | Website | Provision of remote access tools to assist schools with Wonde software installation. Support is only given with school admin permission, and access is limited to necessary data for the task (new install/aftercare). | EU Data Centres | No |
| Microsoft | Website | Provision of hardware, business administration software. | N/A – Provision of hardware only | No |
| Salesforce | Website | Provision of sales and account management software. | UK Data Centre | No |
| TeamViewer | Website | Provision of remote access tools to assist schools with Wonde software installation. Support is only given with school admin permission, and access is limited to necessary data for the task (new install/aftercare). | EU Data Centres | No |
| Zendesk | Website | Provision of customer service software. | EU Data Centres | No |
| Zelt | Zelt app | Provision of our internal HR platform. | UK Data Centre | No |
Please note: not all sub-processors on this list will be relevant to schools and any processing of school data.
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