How quickly can we access our data?

Related faqs

• How do we get our data back?

  You simply go to your Data Recovery app and select which data set you need to download (Parent contacts, Fire register or All your data). Parent contacts and Fire registers can be received once you have clicked the download button. For ‘All data’, once the request has been processed and verified, you will get an […]

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• How regularly will you initiate the data recovery service on our data?

  In the majority of cases, we run data sync every 2 to 4 hours each day. This means we have the most up-to-date information captured and secured.

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• What are the DfE cyber security standards?

  DfE Cyber Security Standards help advise schools on the standards they need to ensure they are cyber secure, that data is protected and users safe.  Within the standards DfE state schools should have at least three backup copies of important data and Data Recovery helps you achieve this.

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