How do we get our data back?

Related faqs

• How quickly can we access our data?

  For Parent Contacts and Fire Register data, you can receive this shortly after your download request. If you request ‘All data’, we will take appropriate steps to get your data back to you as soon as possible. How long that takes depends on the type and complexity of the data request and permission requirements however […]

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• How regularly will you initiate the data recovery service on our data?

  In the majority of cases, we run data sync every 2 to 4 hours each day. This means we have the most up-to-date information captured and secured.

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• What are the DfE cyber security standards?

  DfE Cyber Security Standards help advise schools on the standards they need to ensure they are cyber secure, that data is protected and users safe.  Within the standards DfE state schools should have at least three backup copies of important data and Data Recovery helps you achieve this.

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