Supporting your Edtech journey

Even great technology needs top-notch support, which is why Wonde combines the two. A dependable platform, backed by an expert team you can rely on.

Global platform reliability
Exceptional local support
Total confidence in scaling your Edtech

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“Transformative can mean being invisible.”

Being forgettable is our biggest compliment. Wonde’s suite of tools blend seamlessly into day-to-day operations without skipping a beat. This reliability means schools globally trust us with their data and application management – it’s one less thing for them to worry about.

“You don’t want something to come with bells and whistles, you want it to do the job so you don’t have to worry about it. That’s what Wonde has done, it has simplified the exchange of data.”
Greenshaw Learning Trust
“It sits there quietly working in the background…makes people’s lives significantly easier and allows them to get on with the job of teaching.”
River Learning Trust

IT Technical Director

Your support network

Expert help

Our team is always happy to help answer any queries, or resolve any problems. With phone, email and ticket-based support to suit your work patterns.

Self service 

To get the most out of your Wonde products, we offer a range of useful resources. Email the support team to access these tips, guides and how to’s.

Continuous communication

We send out necessary product updates, and crucial information to all our apps, schools and partners, it helps them stay in the loop at all times.

Contact our support team

96.6% CSAT score*

“I wish all helpdesks operated like this!”

 96.6% of Wonde’s schools are highly satisfied with the service they receive.  But that isn’t just down to the friendly team behind the helpdesk, it’s also down to:

Continuous training of our customer specialists
Constant evaluation of systems and processes
Commitment to proactive, timely support

As a result, we aim to provide speedy resolutions to all queries quickly and efficiently.

“Delivered the best customer service I’ve encountered in a very long time.”

“Brilliant support…They even rang back to check everything was ok later on. Couldn’t fault it!”

“Fantastic, lightening-quick response and solution”

“Very customer friendly and explained things in a way that I could understand.  Everything was sorted and the follow ups were also excellent.”

“I wish all helpdesks operated like this!”

“Quick to alert us that the connection had failed and quick to let us know it was working again.”

“So simple and straight forward. At last a company that makes things easy and understandable.”

“You’re one of a handful of 3rd party application providers I look forward to working with.”

“It’s clear that the team is dedicated to providing excellent customer support.”

*based on average score between 1st January to 31st December 2025.

Global experience to local challenges

With over 30,000 schools worldwide, Wonde brings global experience to local challenges. This expertise means our teams dotted around the globe, are able to offer tailored support that addresses your specific needs. Whether you’re an app scaling into a new territory or a school navigating local regulations; we’re here to walk you through your personal journey.

30,000+

schools

700+

apps

60+

countries

35+

MIS/SIS partners

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